Terms and conditions
TERMS AND CONDITIONS OF USE FOR 10BLACK CASINO
INTRODUCTION
These Terms and Conditions ("Terms") govern your use of the online casino services provided by 10Black Casino ("we", "us" or "our"). By accessing our website, downloading any software or using our services, you agree to be bound by these Terms.
ELIGIBILITY TO USE OUR SERVICES
You must be at least 18 years old and have a valid email address to register with us. You are responsible for ensuring that your use of our services is in compliance with all applicable laws and regulations.
ACCOUNT OPENING AND SECURITY
To open an account, you will need to provide personal details such as name, date of birth and contact information. We reserve the right to request additional verification or documentation to ensure your identity and age are verified. Your account security is crucial; we recommend that you use strong passwords and keep your login credentials confidential.
SOFTWARE AND EQUIPMENT REQUIREMENTS
To play at 10Black Casino, you will need a compatible device (computer or mobile) with internet access, browser software (such as Google Chrome or Mozilla Firefox), operating system (Windows, macOS, iOS, etc.) that meets our minimum requirements, and adequate storage space for the downloaded casino platform. You are responsible for maintaining your device's security and compatibility.
GAME PLAY AND PAYMENT TERMS
We provide a range of online games for real money betting ( slots, table games, poker, live dealer) powered by multiple software providers ("Game Providers"). We reserve the right to change or remove any game from our platform at any time without notice. When playing with us, you will be required to follow all rules and instructions set forth in our Rules section. Payments may not always be accepted for deposits/withdrawals, we recommend that you check our cashier page regularly.
PAYMENT TERMS AND TRANSACTIONS
When making a payment or receiving winnings from 10Black Casino, the amount of the transaction will be settled at an exchange rate which may differ from your local currency's bank rate. Any payments received into your account in excess of amounts due to you shall be considered by us as a deposit and subject to our withdrawal limits (refer clause 9 below).
WITHDRAWAL TERMS
To ensure fair play, we reserve the right to limit or cancel withdrawals if they are suspected to have originated from an identity theft, money laundering or other financial crime. We may require additional information and documentation from you before processing any payout.
CUSTOMER SUPPORT AND COMMUNICATIONS
Our customer support team is available daily via email and live chat on our website during hours indicated in the Support section of this Agreement for assistance with general inquiries, account-related issues or technical problems.
RESPONSIBLE GAMBLING POLICY
We encourage responsible gaming practices. You can request a Self-Exclusion period from us via our support team email if you feel that your participation is adversely impacting on yourself or others. Please note we offer limited tools for responsible gaming such as Deposit Limits, Loss Limits and Session Time Reminders.
GAMBLING ADDICTION INFORMATION
Gambling addiction is a serious problem that affects many people worldwide. If you are concerned about your gambling habits, please reach out to our dedicated customer support team.
You should be aware that we may collect and process personal data for various purposes as set forth in this Agreement. Our Privacy Notice is a part of these Terms.
LEGALITY AND GOVERNMENT RESTRICTIONS
We operate under an international license which does not restrict use from New Zealand. We are bound by the laws applicable to our jurisdiction, but also endeavour to maintain certain standards that align with responsible gambling practices as set out above (clause 9).
MODIFICATIONS TO TERMS AND CONDITIONS
10Black Casino reserves the right to modify or amend these Terms and Conditions at any time without notice to you. Continued use of our services following a change in these terms shall be deemed acceptance.
DISPUTE RESOLUTION
Any disputes arising from these Terms, including breach thereof, or related matters will be governed by the law applicable to our jurisdiction.
WAIVER AND SEVERABILITY
Our failure to enforce any term or condition contained herein will not constitute a waiver of such right and will not affect the validity of other provisions which remain in effect.
TERMINATION
We reserve the right, at our discretion, to terminate your account(s) without cause by providing 30 days prior written notice. You may request termination on 10 days' notice.
GOVERNING LAW AND JURISDICTION
By entering into these Terms and Conditions with us you agree that all matters relating to these terms will be governed by the laws of our licensing jurisdiction and submit any disputes arising from them (including but not limited to breach thereof) for resolution in its courts, which shall have exclusive jurisdiction over such disputes.
- ENTIRE AGREEMENT
These Terms constitute the entire Agreement between us with respect to your use of our services.